Privacy Policy

Your privacy matters to us. This policy explains how we handle your information.

Last updated: March 23, 2026

1. Who We Are

Ramah Upliftment Foundation ("we," "our," or "us") is a registered nonprofit organization (Reg No: CG064480924, TIN: C0064549925) based in Nabdam District, Upper East Region, Ghana. This privacy policy applies to our website at ramahupliftment.org and all services we provide.

2. Information We Collect

We collect information you voluntarily provide, including:

  • Contact information: name, email address, phone number when you submit our contact form or subscribe to our newsletter.
  • Donation information: name, email, and payment details when you make a donation through our payment processor (Paystack).
  • Volunteer information: name, email, phone number, skills, and availability when you sign up to volunteer.
  • Sponsorship information: name, email, and preferences when you sponsor a child.

We also automatically collect certain technical information through cookies and analytics tools, including your IP address, browser type, device information, pages visited, and time spent on our website. This data is collected through Google Analytics to help us understand how visitors use our site.

3. How We Use Your Information

  • Process and acknowledge your donations
  • Send donation receipts and impact updates
  • Respond to your inquiries and messages
  • Coordinate volunteer activities
  • Send newsletters and updates (only if you opted in)
  • Improve our website and services through analytics
  • Comply with legal and regulatory requirements

4. Payment Processing

We use Paystack as our payment processor. When you make a donation, your payment card details are handled directly by Paystack and are never stored on our servers. Paystack's privacy policy governs their handling of your payment information. We only receive confirmation of your donation amount and a transaction reference.

5. Cookies and Analytics

We use Google Analytics to collect anonymous usage data about how visitors interact with our website. This helps us improve our content and user experience. Google Analytics uses cookies to track visitor behavior. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on. You can also manage your cookie preferences through the cookie consent banner on our website.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Payment processors (Paystack) to process donations
  • Email service providers (Resend) to send transactional emails and newsletters
  • Analytics providers (Google Analytics) for website usage analysis
  • Legal authorities when required by law

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. Our website uses HTTPS encryption for all data transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Donation records are retained for a minimum of 7 years for tax and audit purposes.

9. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Unsubscribe from our newsletter at any time
  • Opt out of analytics tracking

To exercise any of these rights, please contact us at info@ramahupliftment.org.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. The child profiles displayed on our sponsorship pages are published with the consent of their guardians for the purpose of facilitating sponsorship.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this privacy policy, please contact us: